We are excited to make online permitting available to the
public. If you are new to our system, please use the proceeding guide to walk
through the steps.
If you are applying for a solar permit under SB 379-
please go here first: https://www.rpcity.org/city_hall/departments/development_services/building/solar_permits
for information on how to get the required pre-approval.
How to Apply Online
First Step: Go to: https://rpccrw.rpcity.org/etrakit3/
and log in. If you do not yet have an account, this page will explain how to
set one up, How to create an account
Next: Select apply for Permit. This will take you to
our disclaimer page. Please read through and choose “I agree” or “I disagree”
and continue to either proceed or to return to the main screen, depending on
your selection.
Step 1 of the Application: Select your permit type
and subtype. If you do not see the type of permit you are looking for in the drop-down
list, select “General Permit Application” and staff will reclassify the type
for you to one that may not be available in the online menu of options. Please
do your best select a type and subtype but if you are unsure, don’t worry about
it, select something with “General” in front of it and staff will review it and
make any changes necessary.
Fill in all the information on the application and attach
your plans or other documents needed. Please note, any question with an
asterisk (*) is required to be answered. See the “File Name Guide” for
information on this page for tips on naming the files correctly. Note: when
adding attachments, you need to select the file, add a description and hit
upload to complete the process. It will not be saved if the description is not
typed in and you do not hit upload.
When done, hit “Next Step”
Step 2 Of the Application: Fill in all of the contact
information. Please note, any question with an asterisk (*) is required to be
answered.
When done, hit “Next Step”
Step 3 of the Application: Review the information you have entered and
make sure your attachments are showing. Make any corrections needed.
When done, hit “Next Step” to either pay fees due or submit
your application
Step 4 of the Application: Payment- For most of our online permits, fees will not be
assessed at this time. City staff will review your application, calculate your
fees and send you an invoice to pay online.
If fees
are due and you are submitting a single application, use the Pay Now option. If
you are submitting multiple applications, you can add it to the Shopping Cart
if you want to pay for all of them at the same time.
The payment confirmation page will have your permit number.
You'll also get a receipt by email, but it won't have your permit number on it.
Do not, if you applied for a “General Permit Application” the number you get
initially is temporary, staff will send you an updated number after they review
your application.
You've Applied, Now what?
If you applied for a residential
solar permit that was auto issued under SB379 or a residential water heater
replacement, you would have paid the balance and your permit has auto issued.
For all other permit types, once you have submitted
your application, staff will review the submittal and reach out via email for payment.