ADA and Accessibility Resources

NOTICE UNDER THE AMERICANS WITH  DISABILITIES ACT

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990  (“ADA”), the City of Rohnert Park will not discriminate against qualified individuals with  disabilities on the basis of disability in its services, programs, or activities. 

Employment:
 The City of Rohnert Park does not discriminate on the basis of disability in its  hiring or employment practices and complies with all regulations promulgated by the U.S. Equal  Employment Opportunity Commission under Title I of the ADA. 

Effective Communication:
 The City of Rohnert Park will generally, upon request, provide  appropriate aids and services leading to effective communication for qualified persons with  disabilities so they can participate equally in the City of Rohnert Park’s programs, services, and  activities, including qualified sign language interpreters, documents in Braille, and other ways of  making information and communications accessible to people who have speech, hearing or  vision impairments. 

Modifications to Policies and Procedures: 
The City of Rohnert Park will make all reasonable  modifications to policies and programs to ensure that people with disabilities have an equal  opportunity to enjoy all of its programs, services and activities. For example, individuals with  service animals are welcomed in the City of Rohnert Park offices, even where pets are generally  prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of  policies or procedures to participate in a program, service, or activity of the City of Rohnert Park,  should contact the City’s ADA Coordinator at 707-588-2221 or ADAcoordinator@rpcity.org as  soon as possible but no later than 48 hours before the scheduled event. 

The ADA does not require the City of Rohnert Park to take any action that would fundamentally alter the nature of its programs or series, or impose an undue financial or administrative burden.  Complaints that a program, service or activity of the City of Rohnert Park is not accessible to  persons with disabilities should be directed to the ADA Coordinator at 707-588-2221  or ADAcoordinator@rpcity.org

The City of Rohnert Park will not place a surcharge on a particular individual with a disability or  any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or  reasonable modifications of policy, such as retrieving items from locations that are open to the  public but are not accessible to persons who use wheelchairs.

City of Rohnert Park
Grievance Procedure under
The Americans with Disabilities Act


This Grievance Procedure is established to meet the requirements of the Americans with  Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint  alleging discrimination on the basis of disability in the provision of services, activities, programs,  or benefits by the City of Rohnert Park. The City’s Personnel Policy governs employment related  complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination  such as name, address, phone number of complainant and location, date, and description of the  problem. Alternative means of filing complaints, such as personal interviews or a tape recording  of the complaint, will be made available for persons with disabilities upon request.

The Complaint should be submitted by the grievant and/or his/her designee as soon as possible  but no later than 60 calendar days after the alleged violation to: 

Victoria Perrault 
ADA Coordinator and Director of Human Resources 
130 Avram Avenue
Rohnert Park, CA 94928

Within 15 calendar days after receipt of the complaint, Victoria Perrault, or her designee will  meet with the complainant to discuss the complaint and the possible resolutions. Within 15  calendar days of the meeting, Victoria Perrault or her designee will respond in writing, and  where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio  tape. The response will explain the position of the City of Rohnert Park and offer options for  substantive resolution of the complaint.

If the response by Victoria Perrault or her designee does not satisfactorily resolve the issue, the  complainant and/or his/her designee may appeal the decision within 15 calendar days after  receipt of the response to the City Manager or his/her designee.

Within 15 calendar days after receipt of the appeal, the City Manager or his/her designee will  meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar  days after the meeting, the City Manager or his/her designee will respond in writing and, where  appropriate, in a format accessible to the complainant, with a final resolution of the complaint. 

All written complaints received by Victoria Perrault or her designee, appeals to the City Manager  or his/her designee, and responses from these two offices will be retained by the City of Rohnert  Park for at least three years. 

Printable Version